Dispatcher/CSR

Company: ACS Air Conditioning Specialist Inc
Location: Brevard
Posted on: April 25, 2025

Job Description:

Essential Job Duties:

• Maintaining the daily schedule for both service techs and installation teams
• Answering incoming calls Booking jobs for service department
• Communicating with customers daily for follow ups, tech arrival updates, scheduling, and more Fast-paced environment with strong teamwork environment High typing and multitasking skills required
  Requirements & Qualifications:
  • 1-3 years related experience and/or training in customer service, dispatching or project management, or equivalent combination of education and experience
  • Proactive & accountable Self-motivated, fast learner and highly organized multi-tasker with attention to detail
  • Excellent communication and customer service skills especially under pressure
  • Familiarity with Service Titan and HVAC dispatching is ideal (will train for right person)
  • Team player who is a self-starter and able to learn independently
  • Confident in utilizing and learning new software programs
  • Geographical knowledge of service area or map reading skills
  • High school diploma or general education degree (GED)
  • Must enjoy helping and working with others
    Experience: Dispatching: 1-3+ years (Preferred)
    
    Compensation details: 16-18 Hourly Wage
    
    
    
    PI0b679c878dfc-37248-37311331

Keywords: ACS Air Conditioning Specialist Inc, Hickory , Dispatcher/CSR, Professions , Brevard, North Carolina